Sarah Nicholls

Director and Head of Global Sustainability


Currently based in Amsterdam, Sarah Nicholls leads JLL’s 10-person Global Sustainability (GS) team, which focuses on external reporting; strategy development and rollout; and partnerships with external sustainability organisations. JLL is a professional services firm specialising in real estate with over 77,000 employees.

Sarah holds responsibility for JLL’s Global Sustainability Report and integrated reporting efforts; greenhouse gas emissions measurement; and awards and rankings globally. Sarah and her team are developing and facilitating JLL’s Building A Better Tomorrow strategy globally, which emphasises embedding sustainable thinking across all that JLL does. Building a Better Tomorrow is about creating spaces, buildings and cities where everyone can thrive.

By thinking and acting sustainably we strive to do just that for our clients, employees, shareholders and communities. The world’s financial, social, and environmental challenges demand a bolder, more urgent approach. This is why we’re committed to new ways of partnering with you that help achieve our shared ambitions for a sustainable future.

From serving our clients and encouraging diversity, to respecting natural resources and building community relationships, we focus on doing the right thing and what’s good for business. This progressive approach leads to better investment decisions, happier, healthier and more productive people, reduced costs, and increased value; Building a Better Tomorrow everywhere we can.

Sarah coordinates and leads on several partnerships with external sustainability organisations, such as Sarah’s recent appointment to the World Green Building Council’s Corporate Advisory Board, so that JLL retains an active voice.

Her work includes global accomplishments such as JLL’s appearance on the ‘Best Corporate Citizens’ list, a strategic and messaging change from ‘CSR’ to ‘Sustainability’ to ‘Building A Better Tomorrow’, setting the firm’s first-ever energy and carbon reduction targets, serving as a founding member and first Chair of the Global Sustainability Board, co-leading JLL’s integrated thinking strategy, and achieving yearly improvements on 7 sustainability and CDP reports.

Sarah started with JLL in 2009 as an Analyst and has worked from 9 different JLL offices across Europe and the U.S. She serves on the firm’s Global Operating Board alongside other operational leaders. She became a Director in 2016 and has been the inaugural member of the GS team since 2010.


Sarah graduated with a Bachelor of Science and Business Administration from the Kenan-Flagler Business School at the University of North Carolina, Chapel Hill. Her degree included time at the University of Economics in Prague. In 2016, Sarah completed a Master’s degree jointly awarded by the University of Cambridge’s Institute for Sustainability Leadership and Judge Business School. 


JLL (NYSE: JLL) is a leading professional services firm that specialises in real estate and investment management. A Fortune 500 company, JLL helps real estate owners, occupiers and investors achieve their business ambitions. In 2016, JLL had revenue of $6.8 billion and fee revenue of $5.8 billion and, on behalf of clients, managed 4.4 billion square feet, or 409 million square meters, and completed sales acquisitions and finance transactions of approximately $136 billion. At year-end 2016, JLL had nearly 300 corporate offices, operations in over 80 countries and a global workforce of more than 77,000. As of December 31, 2016, LaSalle Investment Management has $60.1 billion of real estate under asset management. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit To read JLL's Green Blog, visit



Promoting wellbeing at work is more than a 'box-ticking' exercise, finds JLL report

Thu, 31st Aug 2017

A new study by JLL, the global real estate firm and a member of WorldGBC’s Corporate Advisory Board, has found that helping people to feel good at work is more than a 'box-ticking' exercise and can help companies realise measureable benefits.

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JLL UK accomplishes 78 per cent of sustainability targets

Mon, 17th Jul 2017

JLL achieves 14 of its 18 corporate sustainability targets set in 2016, including cutting absolute energy across all corporate offices by 26 per cent since 2012.

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JLL joins WorldGBC’s Corporate Advisory Board

Tue, 4th Oct 2016

The World Green Building Council has today announced that the global real estate services firm JLL has joined its Corporate Advisory Board.

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Putting people at the heart of property – Are we at a tipping point?

Thu, 17th Sep 2015

This year, the discussions around health, wellbeing and productivity in the workplace feel very exciting, they’ve stepped up a gear and are motivating lots of real activity and changes to long-standing practices.

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